Free Download Lessons Learned For Telecom And It Operations
Published 11/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 380.29 MB | Duration: 1h 24m
Lessons learned in telecom and IT operations are shared.
What you'll learn
Leadership model & style
Strategic perspectives & models and Time management techniques
Team motivation & development
Organization structure, Governance model, Training and other managerial areas
Transformation solutions and other technical areas
Requirements
There are no prerequisites for the training.
Description
Lessons learned to perform network and service operations effectively and efficiently in the Telecom and IT sectors are shared.The shared lessons learned were classified as leadership and technical. In the leadership category, 16 lessons learned were shared. In the technical category, 11 lessons learned were shared. In total, 27 lessons learned were shared.The leadership category includes areas Leadership model, Leadership style, Strategic perspectives, Strategic models, Time management techniques, Three approaches, Employee selection, Team motivation, Team development, Sevice /operation structure, Governance model, Empowerment, Key staff retention ,Training and more.The technical category includes areas Baseline management, Proactive operation, Centralization, Consolidation, Standardization, Automation, BCP/DRP, Working level agreement, Key event assurance plan, Key processes and Managed service model.Due to the time planning of this training, very general information were provided to introduce the competency areas for managers and professionals. A workshop is organized for more detailed information on the shared lessons learned.The training was planned for all managers and employees working at tactical and operational levels in the operations departments of companies in the Telecom and IT sector, all managers and employees in key roles working at operational and tactical levels in technical units of companies in the Telecom and IT sector, and entrepreneurs and employees who want to learn about network operation and service operation competencies. There are no prerequisites for this training.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Lessons Learned - Leadership
Lecture 2 Leadership Type
Lecture 3 Leadership Style
Lecture 4 Strategic Perspectives
Lecture 5 Strategic Models
Lecture 6 Time Management Techniques
Lecture 7 3 Essential Approaches for Operation & Service Management
Lecture 8 Employee Selection
Lecture 9 Team Development
Lecture 10 Team Motivation
Lecture 11 Operation/ Service Structure
Lecture 12 Governance Model
Lecture 13 Empowerment
Lecture 14 Key Staff Retention
Lecture 15 Training Programs
Lecture 16 Role and Responsibility Matrix & Job Description
Lecture 17 Performance Management
Section 3: Lessons Learned - Technical
Lecture 18 Baseline Management
Lecture 19 Proactive Operation
Lecture 20 Centralization & Consolidation
Lecture 21 Consolidation
Lecture 22 Standardization
Lecture 23 Automation
Lecture 24 BCP/DRP
Lecture 25 Working Level Agreement
Lecture 26 Key Event Assurance Plan
Lecture 27 Key Practices
Lecture 28 Managed Services Model
Section 4: Summary
Lecture 29 Summary
The training was planned for all managers and employees working in technical departments in the Telecom and IT sectors.
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