It Support Skills

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It Support Skills
Published 1/2025
Created by Dan Mill
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Level: Beginner | Genre: eLearning | Language: English | Duration: 71 Lectures ( 5h 28m ) | Size: 2 GB​

Master the Essential Skills to Succeed in IT Support and Helpdesk Roles
What you'll learn
Understand the essential components of a computer and IT hardware.
Grasp the basics of networking, including IP addressing, routing, and network protocols.
Learn how to protect systems and networks from cyber threats.
Design and implement effective backup strategies.
Explore the fundamentals of Voice over IP (VoIP) systems.
Develop critical troubleshooting skills for real-world IT support scenarios.
Build confidence in delivering exceptional IT support services.
Requirements
There are no requirements or prerequisites for taking this course!
Description
Unlock the skills you need to excel in IT Support with this comprehensive course! Whether you're a complete beginner or looking to enhance your technical expertise, this course is designed to provide you with the knowledge and confidence to handle real-world IT challenges effectively.This course offers an in-depth exploration of essential IT topics:IT & PC Hardware: Understand the core components of computers and IT hardware. Learn how to diagnose, troubleshoot, and resolve common hardware issues.Networking Essentials: Build a solid foundation in networking, including IP addressing, routing, and network configuration. Master tools and techniques to maintain and troubleshoot network connectivity.Cybersecurity Fundamentals: Discover how to secure systems, protect against cyber threats, and safeguard sensitive data in a constantly evolving digital environment.Backups & Disaster Recovery: Learn how to design and implement reliable backup strategies and effectively recover data, ensuring business continuity even in the face of disasters.VoIP Technologies: Gain a clear understanding of Voice over IP, how it supports modern communication systems, and how to troubleshoot VoIP-related issues.By the end of this course, you'll have the technical skills and practical knowledge to excel in IT Support roles, provide top-tier assistance, and stand out as a professional in the field.Start your journey toward a rewarding IT career today. Enroll now and take the first step to becoming an IT Support expert!
Who this course is for
Individuals with little to no prior experience in IT who want to build a strong foundation in IT Support and Helpdesk skills.
Anyone looking to start a career in IT support, helpdesk roles, or related technical fields.
Professionals from non-IT backgrounds who want to transition into the tech industry.
Those pursuing or recently completing education in IT, computer science, or related fields and seeking practical, real-world skills.
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