Free Download How to Apologize as a Leader to Build and Maintain Trust
Released 10/2024
With Mita Mallick
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 32m 5s | Size: 111 MB
Learn how to apologize to build and maintain trust without undermining your role or effectiveness as a leader.
Course details
Apologies demonstrate leadership accountability as well as a leader's willingness and capacity to build strong relationships with teams and stakeholders. Not apologizing-or even apologizing incorrectly-can damage work relationships and lead to resentment, anger, and other misunderstandings in the future. In this course, join LinkedIn Top Voice Mita Mallick as she explores the why and how of apologies to build and maintain trust as a leader. Overcome barriers to sincere, lasting apologies by learning when and how to apologize in specific situations. Along the way, Mita offers insights and practical guidance on using appropriate language to deliver apologies that don't undermine your message. Ideal for both aspiring managers and senior executives, this course offers invaluable insights into the nature of effective leadership drawn from Mita's Wall Street Journal best-selling book Reimagine Inclusion.
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